Thank you for starting your process to file one or more claims as part of this settlement.

Once you register on this website, you can file one or more types of claims based on your eligibility: residential, business, medical, wage earner, government,  and pregnancy forms. You can complete more than one form, based on eligibility. However, you can only submit one of each type of form. 

All personal information fields are required to create an account on this website.

Verify Accounts

To start, please enter your mail packet notice ID OR your American Water customer number. While these fields aren’t required,  they helps us understand how you were directed to this website.

Mail Notice:  If you received a notice in the mail about this claims process, please enter your claim number in the location provided on the claim form. The claim identification number is located in the upper left corner of the claim forms that you received in the mail with the notice.

mail notice
Example Notice Packet ID

Account Number: OR, if you have your West Virginia American Water account number, please enter it in the form. You can find your account number on the top-right corner of your water bill statement. Please only enter the last 12 digits after the dash.

Example American Water bill statement

Sign up

Already Registered? Click Here to Login

If you didn't receive a Notice Packet or don't have a Water Account Number, skip this step.


All Fields Required

Please use 8 or more characters, using numbers and letters.